Privacy Policy

Last updated: 20 February 2025

1. Introduction

CCS ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any information that you provide when you use our website or services.

2. Information We Collect

We may collect and process the following information:

  • Name and contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • Information about your visits to our website including traffic data, location data, and other communication data

3. How We Use Your Information

We use this information to:

  • Provide and improve our services
  • Personalise your experience
  • Respond to your inquiries
  • Send periodic emails (if you have opted in)
  • Understand how our website is used

4. Data Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Cookies and Analytics

Our website uses cookies to enhance your experience and analyze site traffic. Cookies are small text files that are stored on your device when you visit our website.

5.1 Types of Cookies We Use

We use the following types of cookies:

  • Essential cookies: These are necessary for the website to function properly.
  • Analytics cookies: We use Google Analytics to help us understand how visitors interact with our website. These cookies collect information about your visit, such as the pages you view, how long you spend on the site, and how you got here.

5.2 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can opt-out of Google Analytics by using the Cookie Settings option in our website footer or by installing the Google Analytics Opt-out Browser Add-on.

5.3 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

6. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct any mistakes in your information
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please contact us:

  • Email: [email protected]
  • Post: Data Protection Officer, Core Clinical Solutions Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
  • Phone: +44 (0)7447 575757